RETURN POLICY
US ONLY: If you are not 100% satisfied with your purchase, you can return your unused item for a full refund within 30 days from the date of purchase. Exchanges can also be made for orders with sizing issues. Return packages must be shipped within 14 days thereafter.
Free gifts, clearance, or promotional items are non-refundable and not eligible for exchanges.
US PRODUCT EXCHANGES: Exchanges are completely free. Products may be exchanged only once. Exchanges are available for any product of equal value. Please allow up to 5 business days to process any exchange requests.
IMPORTANT: Refunds and exchanges are given at the discretion of GENKAI FIGHTWEAR. If agreed upon, all items must be returned in their original packaging and in new condition. No exceptions will be made on items worn, trained in, washed, covered in hair, or with an odd smell. Under such circumstances, no refund will be given and no exchange product will be sent.
US SHIPPING: Original shipping fees are non-refundable. Shipping for returns or exchanges are free to customer at the expense of Genkai Fightwear. Refunds cannot be given for lengthy time frames due to delays in production or busy holiday seasons.
INTERNATIONAL ONLY: Due to the lengthy process of international shipping orders, refunds or exchanges cannot be offered due to the nature of high shipping and processing times (4-6 weeks), high delivery fees, and extensive customs paperwork. International orders are considered custom orders and are not eligible for refunds. We hope to make improvements to international shipping in the future but these are our current international order policies.
US REFUND PROCESSING: Refunds to an original payment method incur a 15% processing fee. Returns can be exchanged for store credits. Store credits do not expire. Please allow up to 5 business days to process any refund requests. Refunds to original payment methods may take 3-5 business days to post.
DISCLAIMER: All Exchanges, Refunds, and Store Credit are ultimately pending approval upon receipt and inspection of the returned gear. Refunds and exchanges are given at the discretion of Genkai Fightwear and are subject to reject refunds for any reason. No exceptions will be made.